“𝗖𝗮𝗿𝗹𝗲 𝗛𝗲𝗮𝗹𝘁𝗵 & 𝗙𝗶𝘁𝗻𝗲𝘀𝘀 𝗖𝗲𝗻𝘁𝗲𝗿 𝗶𝘀 𝗮 𝗺𝗼𝗱𝗲𝗹 𝗼𝗳 𝗺𝗲𝗺𝗯𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗳𝗼𝗿 𝗳𝗶𝘁𝗻𝗲𝘀𝘀 𝗰𝗹𝘂𝗯𝘀 𝗮𝗿𝗼𝘂𝗻𝗱 𝘁𝗵𝗲 𝘄𝗼𝗿𝗹𝗱,” 𝘀𝗮𝗶𝗱 𝗕𝗹𝗮𝗶𝗿 𝗠𝗰𝗛𝗮𝗻𝗲𝘆, 𝗖𝗘𝗢 𝗼𝗳 𝗠𝗫𝗠, “𝗧𝗵𝗲 𝗠𝗫𝗠 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗼𝗳 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗔𝘄𝗮𝗿𝗱 𝗪𝗶𝗻𝗻𝗲𝗿𝘀 𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗲 𝗽𝘂𝘁𝘁𝗶𝗻𝗴 𝘁𝗵𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗮𝘁 𝘁𝗵𝗲 𝗰𝗲𝗻𝘁𝗲𝗿 𝗼𝗳 𝗰𝗹𝘂𝗯 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀. 𝗝𝘂𝘀𝘁 𝗮𝘀𝗸 𝘁𝗵𝗲𝗶𝗿 𝗺𝗲𝗺𝗯𝗲𝗿𝘀; 𝗯𝗲𝗰𝗮𝘂𝘀𝗲 𝘄𝗲 𝗵𝗮𝘃𝗲.”

Carle Health & Fitness Center has been named a winner in the 6th Annual MXM Locations of Excellence Awards. This recognition is a testament to CHFC’s ability to gather and act on member feedback and be a leader in providing exceptional member experience. The clubs awarded the MXM Locations of Excellence Awards have set themselves apart from other gyms and seen success because of innovation and their commitment to gaining and evaluating feedback in effort to provide an optimal experience for their members.

Winners are selected based upon two sets of criteria:
  1. The winner must have a statistically significant number of feedback responses for the last 6 months of 2024.
  2. The winner must achieve an average score of 9 in four required categories, and one flex category score of 9.

The required categories are:
  • Front Desk Staff Friendliness
  • Overall Staff Friendliness
  • Gym/Club Cleanliness
  • Likelihood to Recommend

The flex categories are:
  • Equipment Condition
  • Locker Room/Showers
  • Staff Assistance
  • Group Exercise/Fitness Classes
  • Personal Training Services